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Claims

Our claims process

Accidents can be upsetting, but you don’t have to face them alone. When something happens, we’re here to support you every step of the way.

Here’s what to do if you need to make a claim.

Step 1. Contact us

Let us know what happened as soon as you can - even if you’re not planning to make a claim right away. Talking to us early helps ensure you’re protected and supported from the very beginning.

Call us on: 053 916 7100

Step 2. Get support

Once you reach out, one of our experienced claims handlers will guide you through what comes next. We’ll help gather the right details and offer clear, friendly advice. We understand this can be a stressful moment — that’s why we’re here to make things easier.

Step 3. Get back on track

After we’ve collected the information, we’ll begin processing your claim as quickly as possible. Once a settlement is agreed, we’ll help you get back on the road and moving forward again.

What you will need when making a claim

  • Your policy number
  • Vehicle registration of all vehicles involved
  • Date and time of the accident
  • Location of the accident
  • Witness details (if any)
  • Third Party details (name, address, licence)
  • Gardaí reference number (if they attended)
  • Any photos or videos of all vehicles involved